Refunds and cancellation

1. Cancelling an order

You can cancel before the Restaurant confirms the order: call or write to us at demo restaurant. After confirmation, cancelling is possible only with the Restaurant's agreement, because the food is already being prepared.

2. Rejected or cancelled orders

If the Restaurant cannot accept or cancels your order, an online payment is refunded in full to the same card.

3. Problems with your order

If a dish is wrong, damaged or never arrived, contact us on the day of the order. demo restaurant will review the request and, where appropriate, replace or refund the dish.

4. Refund time

Online refunds go through the banking process and usually take 5–14 business days, depending on your bank. Cash orders are paid only on receipt.

Seller

demo restaurant

Online ordering platform: direct